Ace 44 (referred to hereinafter as "the Platform", "we", or "ace 44") is an online gaming and betting platform operating for users in Bangladesh and other approved regions. You are required to read and fully understand these Terms and Conditions before using the ace 44 website, mobile app, or any of its services.
By registering with ace 44 or using any of our services, you agree to abide by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using ace 44's services.
These Terms & Conditions are to be read alongside ace 44's Privacy Policy and Responsible Gaming PolicyTogether, these three documents form the complete agreement between ace 44 and the user.
ace 44 reserves the right to update these Terms and Conditions at any time. Users will be notified via email or through the platform. Continued use of the service following any changes will be considered acceptance of the revised terms.
2. Account Registration & Eligibility
To open an account with ace 44, the following eligibility requirements must be met:
- You must be at least 18 years must be.
- You must be a resident of a country or region where the use of ace 44 is legally permitted.
- All information provided at registration must be accurate, complete, and up to date.
- Each individual is only One Account keep. If multiple accounts are found, all of them will be closed and the balances may be forfeited.
- Employees of ace 44 and their immediate family members are not eligible to register.
Ace 44 may request a national ID, passport, or other government-issued documents for identity verification at any time. Withdrawals may be placed on hold until KYC (Know Your Customer) verification is completed.
Warning: Registering with false information is a direct violation of ace 44's policies. This may result in account termination and forfeiture of all deposited funds.
3. Payment, Deposit & Withdrawal Policy
All payment transactions on ace 44 are governed by the following rules:
Deposit:
- Minimum Deposit: ৳200
- Maximum Deposit: Set according to account tier
- Accepted payment methods: bKash, Nagad, Rocket, and other approved options
- Deposits are typically Immediately credited to account
Withdrawal:
- Minimum Withdrawal: ৳500
- Withdrawals are typically Within 24 hours processed
- KYC verification is mandatory before your first withdrawal.
- Withdrawals will only be processed to the same payment method used for the deposit.
- Wagering requirements must be met before bonus funds can be withdrawn
ace 44 does not charge any transaction fees. However, your payment provider may apply their own fees, for which ace 44 bears no responsibility.
Ace 44 reserves the right to conduct additional verification on suspicious transactions. If money laundering or fraud is suspected, ace 44 may be required to notify the relevant authorities and freeze the account.
4. Bonus & Promotion Terms
Ace 44 regularly offers a range of bonuses and promotions. Specific terms apply to each bonus:
- Welcome Bonus: New members can receive a 100% bonus on their first deposit. To withdraw this bonus, a minimum wager of 10x the combined deposit and bonus amount is required.
- Reload Bonus: Eligible members may receive a reload bonus every week. Terms are subject to change.
- Cashback: Cashback is calculated on net losses over a specified period and credited directly to your balance.
- Referral Bonus: Refer a friend and you both get rewarded. The bonus activates once the referee completes their first deposit requirement.
General terms applicable to all bonuses:
- Each bonus may only be used once
- Ace 44 reserves the right to void bonuses if bonus abuse or manipulation is suspected
- Wagering must be completed before the bonus expires
- Ace 44 may modify or withdraw any bonus offer at any time
Any attempt to claim bonuses through multiple accounts will result in the closure of all associated accounts and forfeiture of all bonuses and deposited funds.
The following rules must be followed when playing games on ace 44:
- All game results RNG (Random Number Generator) determined by technology that is internationally certified and impartial.
- Ace 44 reserves the right to void game results or bets in the event of a technical issue during gameplay.
- Any attempt to manipulate the outcome of a game or use software to gain an unfair advantage will result in account termination.
- In Live Casino games, the dealer's decision is final. If a technical error is proven, ace 44 will conduct a review.
- In Sports Betting, bets will be settled only after the official result of the relevant event has been confirmed.
- Ace 44 reserves the right to investigate any unusual betting patterns.
The specific rules for each game can be found within the game itself or on ace 44's Help Center will be available.
The following activities are strictly prohibited on ace 44:
- Fraud: Using stolen or unauthorized payment methods
- Money Laundering: Using ace 44 as a channel to launder illicit funds.
- Bonus Abuse: Deliberately playing in a way designed to abuse the bonus system
- Multiple Accounts: Holding multiple accounts under a single identity.
- Hacking or Bots: Attempting unauthorized access to ace 44's systems or using automated software.
- Minor's Account: Operating an account on behalf of someone under 18.
- Use of Another Person's Details: Using another person's identity or payment details
Involvement in any of the above activities will result in the immediate closure of your ace 44 account, forfeiture of all balances, and legal action where necessary.
Ace 44 believes gaming is a form of entertainment and should always remain controlled and enjoyable. We are fully committed to responsible gaming.
Ace 44 offers the following benefits to its users:
- Deposit Limit: Set daily, weekly, or monthly deposit limits.
- Betting Limits: Set a maximum bet amount for a given time period.
- Session Time Limit: Set a limit on how long you play in a single session.
- Cooling-Off Period: Take a break anywhere from 24 hours to 6 weeks
- Self-Exclusion: Deactivate your account temporarily or permanently
- Reality Check: Regular reminders about your play time and spending at set intervals
If you feel that gaming is having a negative impact on your life, please reach out to the ace 44 support team or Responsible Gaming Page Visit us.
8. Privacy & Personal Data
Ace 44 takes the protection of users' personal data very seriously. For full details on how information is collected, used, and safeguarded, please refer to ace 44's Privacy Policywill be available at.
Ace 44 uses personal information for the following purposes:
- Account Verification & Management
- Payment Processing & Fraud Prevention
- Customer Support
- Legal compliance obligations
- Service improvement and delivering a personalized experience.
Ace 44 never sells personal information to third parties. All data is kept confidential except where required by law or directed by the relevant authorities.
9. Account Closure & Suspension
Account Closure at User Request:
Any user may request closure of their account at any time by contacting the ace 44 support team. Any outstanding balance may be withdrawn prior to account closure.
Account Suspension or Termination by ace 44:
Ace 44 reserves the right to suspend or terminate an account without notice in the following circumstances:
- Any violation of these Terms & Conditions
- Suspected fraud or money laundering.
- Registering with false information
- Risk of account hacking or security breach
- Direction from legal or regulatory authorities
In the event of account termination, ace 44 will decide whether to return the balance following an investigation. If the account is terminated due to a rule violation, the balance may be forfeited.
In the event of a dispute between ace 44 and a user, the following process will be followed:
- Step One: Contact the ace 44 customer support team directly. Most issues are resolved at this stage.
- Step Two: If the issue is not resolved at the first stage, submit a formal complaint. ace 44 will provide a written response within 7 business days.
- Step Three: If no mutual agreement is reached, the dispute may be referred to an independent mediator for resolution.
In disputes regarding the technical outcome of a game, ace 44's server logs will serve as the final authority. ace 44 maintains a complete history of all games and transaction records.
11. Right to Amend Terms & Conditions
Ace 44 reserves the right to partially or fully amend these Terms & Conditions at any time. When changes are made:
- A notification will be sent to your registered email
- Updated terms will be published on the ace 44 website.
- Users will be notified at least 7 days in advance of any significant changes.
- Continued use of ace 44 after any changes have taken effect will be considered acceptance of the updated Terms & Conditions
If you do not agree to the updated terms, you may request account closure and withdraw any remaining balance.
Use the following channels to get in touch with ace 44:
The ace 44 support team is available 24/7, every day of the week. Support is also available in Bengali.
ace 44 will never ask for your password, OTP, or payment details over the phone or by message. If you receive any such communication, please notify us immediately.